Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
We currently ship to customers in the United States. Estimated delivery time is 7–14 business days after dispatch. Please note that delivery times may vary depending on your location and external factors such as customs delays or carrier disruptions.
Shipping Rates
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Standard Shipping: $4.95 USD (for single item orders)
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Free Shipping: Available on orders of 2 or more items
Shipping costs are calculated at checkout and will be clearly displayed before completing your purchase.
Order Tracking
Tracking information will be provided via email once your order has been shipped. Please allow a few days for tracking updates to appear.
Delays
While we aim to deliver your order within the estimated timeframe, delays can occasionally occur due to high demand, shipping carrier issues, or customs processing. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Once an order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages. If your package is marked as delivered but not received, please contact the shipping carrier directly.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
info@shopavoxa.com